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Privacy policy

SMS/Text Messaging Privacy

Effective Date: 9/3/2026

Links:


Introduction
At Catholic Charities Yolo Solano , protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

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Information We Collect

  • Phone Number: The mobile number you provide to receive SMS messages.

  • Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).

  • Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, paper or e-mail).

 

How We Use Your Information

  • Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.

  • Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).

  • Improve messaging and measure engagement.
     

One-to-One Consent Requirement

  • Under the January 2024 FCC ruling, opt-in consent applies solely to Catholic Charities Yolo Solano . We do not share your consent with third parties or affiliates unless you expressly agree.

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Message Frequency & Data Rates

  • The SMS message frequency will vary but will not be more than 3-5 messages per day unless there is a notification event. Message and data rates may apply; check your carrier’s terms.

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Opt-Out & HELP Instructions

  • Text “STOP” to any message to unsubscribe immediately.

  • Text “HELP” for assistance or contact us at info@ccyoso.org or 707-644-8909 and/or 530-214-4081.

 

Data Sharing & Disclosure

  • We will never sell your data.

  • We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.

  • National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.
     

Security of Your Information

  • Reasonable measures are in place to protect your data, though no system is infallible.

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Record-Keeping & Proof of Consent

  • We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2026 and Campaign Registry guidelines.

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Changes to This Policy

  • We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.

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Contact Us
 

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

Email: info@ccyoso.org
Phone: 707-644-8909 and/or 530-214-4081
Address: 823 Jefferson St., Suite A&B, Fairfield, CA 94533

& 620 Main St., Woodland, CA 95695

NONDISCRIMINATION STATEMENT

Catholic Charities Yolo Solano is committed to providing services to all people in need, regardless of race, color, national origin, ancestry, age, sex, gender identity or expression, sexual orientation, marital status, religion, disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

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In keeping with our Catholic mission and values, Catholic Charities Yolo Solano serves individuals and families with dignity, respect, and compassion. No person shall be excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any program, service, or activity of the organization.

FAIRFIELD OFFICE

823 Jefferson St, Suites A & B

Fairfield, CA 94533

 

Tel: 707-644-8909

WOODLAND OFFICE

620 Main Street

Woodland CA, 95695

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Tel: 530-214-4081

OFFICE HOURS

Monday– Thursday:

9:00 am – 4:30 pm

Friday: 9am - 2:00pm

​Closed 12–1 pm for lunch 

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© 2020 Catholic Charities of Yolo-Solano, Inc

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